\ Solution

Community

Create a community of people who share the same values as your brand and stimulate the relationship within walled gardens, transforming your company into a fully-fledged media centre. They are not just customers, but a network of people who share your vision. Loyalty comes from a sense of belonging: those who believe in your values don't just choose a product, they participate in something bigger. This secure environment enables you to better manage your data, personalise your user experience, and maximise your return on advertising investment.
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What we do

We generate Trust towards the brand and transform a user into a loyal customer, without explicitly asking them to be one. Our approach rewards authentic affection, regardless of the Customer's spending capacity. We create a strong bond, valuing interaction and engagement, rather than mere purchasing power.
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How we do it

We build dedicated digital environments within which to create a community of people loyal to the brand. Within the walled gardens you can dialogue with the entire customer base, stimulate the interactions of your users and collect zero and first-party data, useful for improving the effectiveness of advertising campaigns and optimising investments in advertising through look-a-like processes.

\Insight

The solution to a Cookieless future

Walled Gardens are protected and secure proprietary digital environments belonging to the brand within which to collect zero and first-party data in a consensual way. Within the walled gardens it is possible to activate recognition processes to get to know users better, identify their value and return value to them over time. The Walled Gardens make it possible to address the entire customer base, involving existing customers, prospects, employees and anyone who identifies with the company's values. These environments are the ideal tools for stimulating relationships through Content Loyalty strategies, with a focus on education and gamification.

Our work

Our experience through projects that are redefining the relationship dynamics between brands and consumers
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Let's change the paradigm of loyalty together!

Conversion

Change unknown users into known users: identify the target of people with the highest probability of conversion and engage them in the journey that will lead them to become loyal customers. Through the use of data and advanced technologies, gain a better understanding of your audience and optimise each step of the conversion process.
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Engagement

Engage prospects and customers in fun and rewarding activities to increase interaction and strengthen their relationship with the brand. Using interactive experiences, improve engagement, stimulate active participation and create a lasting emotional bond with the public, transforming simple interactions into moments of value.
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Behavioral Loyalty

Transform a customer into a loyal supporter of the brand. Build a lasting and meaningful relationship that goes beyond a simple transaction through personalised experiences and incentives targeted at customer needs and wishes. This approach strengthens brand engagement and increases customer value over time.
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SDGs & ESG Loyalty

Guide your community toward a sustainable future through loyalty initiatives focused on Sustainable Development Goals (SDGs) and Environmental, Social, and Governance (ESG) criteria. Through targeted loyalty projects it is possible to involve customers and stakeholders in activities that promote environmental, social and corporate sustainability, while consolidating their bond with the brand and contributing to a positive impact on the world.
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Gamification

Rethink your loyalty strategy through gamification, a powerful tool to improve user engagement and retention. Accompany your customers throughout the entire lifecycle, enriching their digital experience with in-game elements that encourage participation and engagement. Gamification not only makes interactions more fun and engaging, it also helps increase loyalty and customer value over time.
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Trade loyalty

Support sell-out and enhance sell-in through a deep knowledge of the players in your distribution chain. Trade Loyalty strategies allow you to strengthen relationships with trading partners, incentivising sales and improving the effectiveness of operations throughout the supply chain. Getting to know your partners better enables you to offer targeted incentives and personalised support to promote business growth and optimise the brand’s presence on the market.
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Content Loyalty

Engage users in a relationship journey with the brand, based on values and shared interests, with which they can identify and recognise themselves. This approach creates an authentic bond, strengthening the emotional connection and promoting lasting relationships.
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Careers
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Advice Group SpA