The 21st edition of the Osservatorio Fedeltà conference, held on Friday, October 15, 2021, delved into the Digital Loyalty Revolution. The event saw the participation of renowned national and international speakers from the Loyalty and Customer Experience sectors who presented successful brand and case studies.
At the panel discussion held at the conference, Advice Group CEO & Founder Fulvio Furbatto, and dunnhumby Chief Solution Officer Gianluca Carrera commented on the findings and insights of the latest Research conducted by the Osservatorio Fedeltà on Italian companies and consumers.
Watch the full panel discussion to keep up with the new trends in the Digital Loyalty Revolution.
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